Privacy Policy

Privacy Policy

This legal text provides you with details of how we collect and process your personal data through your use of our website http://www.hotel-angela.com, including any information that you may provide us through the site when you make a reservation or provide your details through the form provided for this purpose. By providing us with the information, we inform you that our services are not available to those unable to give consent, so when you submit the forms, you warrant that you have sufficient capacity to give consent. Please find below the Privacy Policy of: Hotel Ángela, S.A

1. Data controller.

Contact details of the data controller:

Hotel Ángela, S.A, with VAT number: A29098159, and address at: C/Jaén, nº 2, 29640 Fuengirola Málaga, phone number: (+0034) 952 475 200 and Email: protecciondedatos@mlhoteles.com

Registered in the Commercial Register of Malaga, Registered in the Commercial Register of Malaga, Volume 1177, Book 90, Folio 141, Page 4045, Inscrip. 1st.

Hotel Ángela, S.A, is the controller of your data. (hereinafter we, us or our).

2. What data do we collect?

The General Data Protection Regulation defines personal data as any information relating to an identified or identifiable natural person, that is, any information capable of identifying an individual. This would not include anonymous, nor percentage data.

The personal data we may collect directly from the interested party will be treated confidentially and will be included in the corresponding processing activities, owned by Hotel Ángela, S.A.

On our website we may process certain types of personal data, which may include:

- Identity details: name and surname

- Personal characteristics details: date of birth.

- Contact details: email, telephone and address.

- Financial details: bank details.

- Profile details: username and password.

We do not collect any data relating to special categories of personal data (those revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and health information, genetic or biometric data). If you are required to provide personal data by law or under the terms of a contract between us and you refuse to supply it, we may not be able to perform the contract or provide the service. You will also have to notify us in advance.

3. How do we collect your personal information?

The means we use to collect personal data are:

• Through the form on our website, through our contact e-mail, by phone or mail, when:

- You make a reservation

- You join our club

To guarantee the quality of our website, we have reserved the right to reject any registration request or to suspend or cancel a previously accepted registration if we consider it does not comply with these requirements or any other law or regulation. If this happens, we will try to explain the reasons for our decision, but we cannot guarantee we will be able to do it in all cases.

• Through technology or automated interactions: on our site we can automatically collect technical data about your equipment, navigation actions and usage patterns. This data is collected through cookies or similar technologies. If you wish to extend this information, you can consult our Cookies Policy.

• Through a third party:

- Google: analytical data or search data. Outside the European Union.

4. Purpose and legitimacy for the use of your data. The most common uses of your personal data are:

- For the formalisation of a contract between Hotel Ángela, S.A and you.
- When you give consent to the processing of your data.
- When we need them to comply with a legal or regulatory obligation.
- When necessary for our legitimate interest or the legitimate interest of a third party.

The user may revoke the consent given at any time by sending an e-mail to protecciondedatos@mlhoteles.com or by consulting the section on exercising rights below.

Below you can find a table showing the ways in which we will use your personal data and the lawfulness of our use, as well what kind of personal data we will process. We may process some personal data for some additional legal reasons, so if you need details regarding this please e-mail protecciondedatos@mlhoteles.com

Form	Purpose	Type of data	Legitimacy for processing
Join our club	The purpose is to manage contacts to join our club.	Name Surname Address Date of birth E-mail Telephone number Password	Consent of the data subject (art.6.1.a GDPR) Pre-contractual measures (art. 6.1.b GDPR) Processing is necessary for the purposes of the legitimate interests pursued by the data controller. (art 6,1f GDPR)
Log in	The purpose is to manage the data provided to log in	E-mail Password	Consent of the data subject (art.6.1.a GDPR) Pre-contractual measures (art. 6.1.b GDPR) Processing is necessary for the purposes of the legitimate interests pursued by the data controller. (art 6,1f GDPR)
Reservations	The purpose is the processing of reservations	Name Surname E-mail Telephone number Date of birth Card details	Consent of the data subject (art.6.1.a GDPR) Processing is necessary for compliance with a legal obligantion applicable to the controller (art. 6.1.c GDPR) Processing is necessary for the performance of a contract to which the data subject is party or for the implementation of precontractual measures at the request of the data subject (Art. 6.1b GDPR) Processing is necessary for the proposes of the legitimate interests pursued by the controller (ART. 6.1b GDPR)
Reservations management	The purpose is the management of resevations	E-mail	Consent of the data subject (art. 6.1a GDPR) pre-contractual measures (ar. 6.1b GDPR) processing is necessary for the purposes of the legitimare interests pursued by the controller (art. 6.1f GDPR)

Commercial communications: you will only receive communications if

- You have requested information from us or have contracted a product or service from us.

- If you provided us with your details, accepting the box provided for this purpose on our form.

- Provided that you have not expressed your wish to stop receiving such communications.

We obtain your express consent before sending you any communication, and you can request at any time that we stop sending you communications by email to protecciondedatos@mlhoteles.com.

When you opt out of receiving communications from us, your personal data will continue to be stored as a result of your contracting with us in order to comply with legal requirements.

Purpose: We will only use your data for the purposes for which we collect it, unless we reasonably believe that we should use it for another reason, provided that we will notify you in advance so that you are aware of the lawful reason for processing and provided that the purpose is compatible with the original purpose.

5. For how long will we keep your data?

They will be kept for the time necessary to fulfil the purpose for which they were collected and to determine any possible liabilities that may arise from this purpose and from the processing of the data. The provisions of the different regulations regarding the retention period shall apply, insofar as applicable to the present processing.

Subscriber data by e-mail or form: From the moment the user subscribes until the user unsubscribes.

6. Minors

Hotel Ángela, S.A does not authorise children under the age of 14 to provide personal data through the means available on this website (online forms to request services, contact forms or e-mails). Thus, those who provide their personal data by using these means formally state that are over 14 years of age leaving Hotel Ángela, S.A exempt of any responsibility for the non-compliance of this requirement.

If your child’s age is under the established age limit, and has provided personal data to Hotel Ángela, S.A, contact us to request the exercise of your applicable rights.

In the cases in which the existing procedures offered by Hotel Ángela, S.A are aimed at people under 14 years of age the means will be provided to obtain the authorisation of the minor’s parents or legal guardians.

7. Your Data Protection rights:

How to exercise these rights? Users can send a communication to the registered office of Hotel Ángela, S.A or to the e-mail address protecciondedatos@mlhoteles.com, including in both cases photocopies of your ID card or other similar identification documents, to request the exercise of the following rights:

- To access to your personal data: You can ask Hotel Ángela, S.A if it is using your personal data.
- To request rectification, if the data were not correct, or to exercise the right to be forgotten with respect to them.
- To request the limitation of the treatment, in this case, they will only be kept by Hotel Ángela, S.A for the exercise or defence of claims.
- To oppose your treatment: Hotel Ángela, S.A will let you process the data in the way you indicate, except that for legitimate reasons or for the exercise or defence of possible claims, these should continue to be treated.
- To the portability of the data: in case you wish your data to be processed by another firm, Hotel Ángela, S.A, will facilitate the portability of your data to the new controller.

You can use the models placed at your disposal by The Spanish Data Protection Agency, to exercise your previous rights: Here

Claim before the Spanish Data Protection Agency (AEPD): if you consider that there is a problem a with the way in which Hotel Ángela, S.A is processing your data, you can direct your claims to the corresponding control authority, being in Spain, the competent for it: Agencia Española de Protección de Datos.

We may have to request specific information to help us confirm your identity and guarantee your right to access your personal data (or exercise any of the rights mentioned above). This is a security measure to ensure that personal information is not disclosed to any person who does not have the right to receive it.

All the requests are solved within the legal term indicated of 1 month. However, it could take more than a month if your request is particularly complex. In this case we will notify you and keep you updated.

8. Transfer of personal data: provision of services. It is possible that, in the performance of our work, we may need the assistance of third parties, that will only process the data to provide the contracted service, and with whom we have the corresponding measures to guarantee your rights:

- Providers of services that provide systems administration and information technology services.

- Professional advisors that include lawyers, auditors and insurers that provide banking, legal, insurance and accounting consulting services.

- All those in charge of treatment to whom we may transfer your data will respect the security of your personal data and will treat them according to the GDPR.

We only allow such controllers to process your data for certain purposes and in accordance with our instructions. However, you can request, in compliance with transparency, a list of who are these companies that provide us services. You can do this by sending an email to: protecciondedatos@mlhoteles.com

9. Data Security.

We have implemented the appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an authorised manner, modified or disclosed. In addition, we restrict access to your personal data to those employees, agents, contractors, and other third parties who have a commercial need to know such data. They will only process your personal data according to our instructions and are bound by a duty of confidentiality.

We have implemented procedures to deal with any suspected breach of your personal data and will notify you and the Control Authority in the event of a security breach as regulated in articles 33 and 34 of the GDPR.